Location: 3 locations
- Lenient cancellation policy
- An amazingly professional customer service team
- Many ongoing promotions that give several free rental days
In an attempt to take on Hertz and Enterprise, National has stepped up its game to become one of the best car rental companies in Chicago in the past few years. They are spot on as far as daily rental prices go. Their site allows customers to get a little more intimate with the car they are interested in.
Customer service is not exactly easy, but it’s something National has managed to perfect. Because of its smaller fleet and fewer locations, the company tends to run into more issues of the logistical nature than Alamo, Hertz, Budget, and Enterprise. However, that’s where their expertly-trained customer service team comes into play to ensure a seamless experience. It helps that their cancellation policies are some of the most forgiving in the market.